• HOME
  • PROGRAMS
    • LOW CALORIE
    • LCHP
    • KETO
    • LOW SALT - LOW FAT
  • DIET CALCULATOR
  • AREAS
  • ORDER NOW
ORDER NOW


TERMS & CONDITIONS


  • Data Privacy Policy

    In line with the Republic Act 10173 or the Data Privacy Act of 2012, Smart Meals commit to the following:

    1. Information collected from the Customers are the necessary details in processing an order, account verification, order modification, and account creation.
    2. The collected information of each customer will be kept confidential and will not be sold or shared with any unauthorized party.
    3. The collected information shall only be used for the sole purpose of the transaction, marketing purposes and data analysis.
    4. Smart Meals does not keep or store any financial-related information such as but is not limited to credit cards, debit cards, and any other bank details.
    5. Customers have the right to remove their personal information by contacting us however, by doing so Customers will no longer be able to transact with Smart Meals.
    6. All employees, contractors, and agents of Smart Meals have controlled access to customers' personal information and are subject to strict confidentiality obligations. They are criminally liable if they fail to meet these obligations.
    7. The collected information can only be and will only be modified or changed by the account owner & authorized by the account owner. Changes can only be applied if the customer can verify their Name, Phone Number, and Delivery Address.
    8. Photos uploaded for PWD and SC ID will only be stored and screened to ensure the validity of the ID.
    9. When customers use our Services or websites, we and our third-party vendors may utilize automated technologies (including cookie identifiers on our Site) and other collected information to tailor ads or deliver content.
    10. Smart Meals do not intentionally collect Personal Information from children under the age of 18 since our Products are not intended for them. Please email us at smartmeals.crm@gmail.com if you feel your child under the age of 18 has provided Personal Information to us. A parent or guardian of a child under the age of 18 can examine and request that their child's Personal Information be deleted.
  • Order and Payment Policy
    1. All orders must be and will only be processed on our website www.smartmeals.ph. For additional orders, we encourage customers to contact Smart Meals.
    2. All customers must have an account in order to place an order and transact with Smart Meals using the website.
    3. Only one promo code can be used upon ordering. No promo code can be used in conjunction with another promo code or PWD and/or Senior discount.
    4. Each promo code has mechanics that should be followed.
    5. Payment options accepted are via Credit Card, Gcash, Online Bank Transfer, Bank Deposit, and selected payment centers.
    6. Payment of the total bill must be processed in the payments portal and must be settled within the deadline indicated in the payment instructions to be sent via email.
    7. Any incorrect information logged in the website upon order which may result in non-fulfillment of the transaction, wrong delivery, or additional charges will be the customer’s responsibility.
  • Delivery Policy
    1. Smart Meals Delivery does not commit to a specific time of the delivery since the route changes on a daily basis.
    2. Smart Meals Delivery has only 2 (two) delivery time frames. The Day Itself Consumption (Morning Delivery) is from 4 AM to 9AM and The Day Before Consumption (Afternoon Delivery) is from 3 PM to 9PM.
    3. The riders can only stay at the delivery premise for a maximum of 15 minutes. Riders should notify (call and/or leave a message) the client upon arrival.
    4. Meals that are not received within the 15-minute waiting period should be charged and cannot be refunded for non-receipt since the delivery was completed accordingly.
    5. For corporate offices and condominium reception areas, must leave a formal letter authorizing the receptionist or guard to receive your meals. Any loss, damage, or failure to receive your meal package will not be Smart Meals Delivery’s liability.
    6. For a change of address and change of delivery setup, Smart Meals should be notified, 24-hours prior to the said date.
  • Customer Service Policy
    1. Customer service is available on weekdays and weekends from 7 a.m. to 8:30 p.m. Any message or phone call received after the Customer Service operating hours will be attended to once the operations resume.
    2. The customer must send any complaints through Smart Meals available channels. The only official channels of Smart Meals are the following:
      1. Facebook : https://www.facebook.com/smartmealsdelivery
      2. Instagram: https://www.instagram.com/smartmealsdelivery
      3. Calls: +63288761463
      4. SMS: 225657751
      5. Email: hello@smartmeals.ibconversations.com
    3. Clients requesting a Nutrition Consultation. Our In-House Registered Nutritionist-Dietitian is not a physician and the consultation is solely an assessment of their nutrition status, and the diet recommended is based on the information provided.
  • After Sales Policy
    1. Clients who request a Nutrition Consultation acknowledge that our In-House Registered Nutritionist-Dietitian is not a physician and that the consultation is solely an assessment of their nutrition status and diet recommendation.
    2. Smart Meals should not be held liable for any adverse effects caused by customers' failing/refusal to disclose pre-existing health conditions. It is up to the clients whether they follow the suggested diet plan. Therefore, a consultation with a doctor is recommended prior to subscription.
    3. Smart Meals reserves the right to modify the menus, ingredients, or macronutrients used at our sole and absolute discretion even without prior notice, mostly due to ingredient availability.
    4. That the clients understand that Smart Meals have fixed diet meal plans with approximate macro and calorie computations.
    5. Smart Meals can only accommodate certain food restrictions and will not be held liable if the clients failed to include their dietary restrictions upon placing their order, resulting in unmodified meals and medical complications.
    6. Complaints on the product quality must be made within 24 hours from receipt of orders.
    7. Complaints regarding delivery, service, and other follow-ups shall be made within the week that the customer placed the order. Otherwise, it will not be entertained..
  • Cancellation and Refund Policy
    1. Request for cancellation shall be forwarded 24 hours before the delivery time frame
    2. Smart Meals will not process refunds for consumed meals.
    3. The refund process is 5 to 7 business days upon submission of the request and details necessary for the refund.
    4. For refund with orders under promotion, consumed days will be reverted back to the regular rate and will be deducted from the total amount to be refunded.
  • Legal Policy
    1. Smart Meals has the right to change the terms of the Agreement at any time and without notice. Once uploaded at https://www.smartmeals.ph/, revisions become effective. It is the customer's duty to read and understand the Terms of Service on a frequent basis. Continued use of the Service following any such revisions, whether the customers have reviewed them, constitutes their consent to be bound by them.
    2. Smart Meals, reserves the right, with or without prior notice to the customers, to change or modify these terms and conditions at any time. Continuing to use the service constitutes acceptance of the revised terms and conditions.
    3. Smart Meals reserves the right, with or without prior notice, to change the price of the meals and the delivery fee.
    4. Smart Meals reserves the right to prohibit customers from availing of or proceeding with the transaction if they violate any of the terms and conditions, and appropriate legal action will take if necessary.




ORDER PLACED

Please expect an email for the instructions on how to process your payment.





PROCESSING PAYMENT

You will be redirected to Dragonpay to settle your payment. If web portal does not launch automatically, you may click here to open Dragonpay’s Payment Portal.





IMPORTANT ADIVISORY

You will be REDIRECTED after clicking the GO TO PAYMENT PORTAL button. If you will not complete the payment processing, your orders will be UNCONFIRMED.

Please ensure to complete the payment processing after clicking on CHECK-OUT. Thank you!





UPLOAD PHOTO

Error message.




NOTICE

Please make sure to attach a VALID ID which matches either the name or address of the subscriber. Any invalid IDs found may result to BLACKLISTING of accounts. Thank you!



SUCCESS

We've sent you an email to activate your account




Login Required

You need to login your account before you can place your order


Email and password do not match

Remember Me

Forgot password?

Don't have an account yet?Sign up here!

Age Verify - Must be 18 Year Old Above

Age:
Age must be 18 Years Old and above
Successfully updated. You can now proceed to checkout

LOW CALORIE

Healthy eating starts with healthy food choices. Smart Meals diet plans is based on the recommended calorie intake of adult individuals with a 500-1000 calorie reduction for weight loss.

1200 CAL
240 PHP/DAY
ADD TO CART
1500 CAL
300 PHP/DAY
ADD TO CART
1800 CAL
360 PHP/DAY
ADD TO CART
2000 CAL
400 PHP/DAY
ADD TO CART
VIEW PROGRAM

LOW CARB HIGH PROTEIN


A low-carb, high-protein diet focuses on limiting simple carbohydrates in the diet while still providing enough protein sources. Complex carbs and green leafy vegetables are still included in this diet and comprises majority of the carbs sources in the diet.


1200 CAL
399 PHP/DAY
ADD TO CART
1500 CAL
459 PHP/DAY
ADD TO CART
1800 CAL
519 PHP/DAY
ADD TO CART
2000 CAL
579 PHP/DAY
ADD TO CART
VIEW PROGRAM

Feb 06, 2023 - Feb 10, 2023 | THIS WEEK'S LOW CAL MENU

MONDAY


B

Char Siu Pork with Garlic Veggies

L

Chicken Torikatsu with Stir Fry Veggies

D

Healthy Fish Tempura with Roasted Veggies

S

Bread Pudding with Coffee Stick and Stevia

 

TUESDAY


B

Burrito Omurice With Mushrooms

L

Soy-garlic Chicken with Sesame Vegetables

D

Pork Yakiniku Pasta with Cucumber Kimchi

S

Vanilla Panna Cotta with Tea and Stevia

 

WEDNESDAY


B

Korean Gilgeori Wheat Toast

L

Pork Galbi with Kimchi Radish

D

Korean Chicken BBQ with Veggies

S

Old Fashioned Cookie with Coffee Stick and Stevia

 

THURSDAY


B

Beef Gyudon with Egg

L

Pork Bibimbap

D

Chicken Teriyaki and Stir-fry Vegetables

S

Maple Milk Tea Pudding with Tea and Stevia

 

FRIDAY


B

Seafood Okonomiyaki

L

Chicken Yakitori With Sesame & Herb Vegetable

D

Pork Bulgogi with Pickled Radish

S

Chocolate Brownies with Coffee Stick and Stevia

 

INCLUSIONS


 

BREAKFAST, LUNCH, DINNER & 1 SNACK


 

We have deliveries for either morning, afternoon, or both depending on the delivery address.

 

ORDER NOW

MONDAY


B

Char Siu Pork with Garlic Veggies

L

Chicken Torikatsu with Japanese Salad

D

Fish Tempura in Curry Sauce with Roasted Mixed Veggies

S

Trail Mix with Coffee Stick and Stevia

 

TUESDAY


B

High Protein Burrito Omurice With Mushrooms

L

Soy-garlic Chicken with Sesame Vegetables

D

Low Carb Pork Yakiniku with Egg Chiffonade & Cucumber Kimchi

S

Vanilla Panna Cotta with Tea and Stevia

 

WEDNESDAY


B

Korean Gilgeori Low Carb Toast

L

Pork Galbi with Kimchi Radish

D

Low Carb Korean Chicken BBQ with Baked Mixed Veggies

S

Power Ball with Coffee Stick and Stevia

 

THURSDAY


B

Beef Gyudon and Egg

L

Pork Bibimbap

D

Chicken Teriyaki And Stir-fry Veggies

S

Maple Milk Tea Pudding with Tea and Stevia

 

FRIDAY


B

Seafood Okonomiyaki

L

Chicken Yakitori With Sesame & Herb Vegetable

D

Pork Bulgogi with Pickled Radish

S

Granola with Coffee Stick and Stevia

 

INCLUSIONS


 

BREAKFAST, LUNCH, DINNER & 1 SNACK


 

We have deliveries for either morning, afternoon, or both depending on the delivery address.

 

ORDER NOW
VIEW PROGRAM
ORDER NOW

@SMARTMEALSDELIVERY

SMARTMEALSDELIVERY

+632 8876-1463 (strictly for calls only)

225657751 (FREE 2-way SMS for Globe and Smart)

FAQs

TERMS AND CONDITIONS

smartmeals@customercare.ibconversations.com


OWNED AND OPERATED BY JEREMIAH 29 11 CORPORATION. COPYRIGHT © 2023. SMARTMEALS . ALL RIGHTS RESERVED. POWERED BY TECHNOMANCER