TERMS & CONDITION

1. Payment of the total bill must be processed within the deadline indicated in the payment instructions to be sent via email.

2. Payment options accepted are via Credit Card, Gcash, online bank transfer, bank deposit, and selected payment centers.

3. Meals will be delivered daily.

4. SMART MEALS DELIVERY does not commit to a specific time for delivery since route changes almost on a daily basis.

5. The riders can only stay at the delivery premise for a maximum of 15 minutes. Riders should call and/or leave a message to the client upon arrival.

6. Meals that are not received within the 15-minute waiting period should be charged and cannot be refunded for non-receipt since the delivery was completed accordingly.

7. For corporate offices and condominium reception areas, you must leave a formal letter authorizing the receptionist or guard to receive your meals. Any loss, damage, or failure to receive your meal package will not be SMART MEALS DELIVERY’s liability.

8. Changing of delivery address/ schedule, holding/ resuming and cancellations of delivery must be done 24 hours before the delivery schedule.

9. Upon receiving the food, it should be refrigerated immediately. SMART MEALS DELIVERY will not be responsible for the spoilage of food or any other problems that may arise due to improper storage of food. Complaint on the product quality must be made within 12 hours from receipt of orders.

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ORDER FORM

Select your order here

PROGRAM *

PROGRAM TYPE *

INCLUSIONS *

IS/ARE NOT AVAILABLE IN THIS PROGRAM.

RESTRICTIONS *

⚠️ Exclude a limited range of ingredients to cater for food allergies, intolerance, medical conditions and special cases for a fee.

ADDRESS

DELIVERY INSTRUCTIONS (landmark / if can't be reached):

📋 Add special instructions on how our courier should deliver the food.

⚠️ Please be advised that we do not commit to a specific time of the delivery since the route changes on a daily basis. Some special characters are not allowed.

REASONS FOR FOOD RESTRICTIONS

PURPOSE OF SUBSCRIPTION

DELIVERY TIME

CALENDAR

Morning Delivery Notice
Order Date: May 31, 2024: Friday, 03:18 AM

QUANTITY / PAX *

Please indicate the details that needs to be in the OR.

* If there is no TIN, please enter a Government ID number and attach a file/photo.

* The requested amount should not be greater than the total amount.

PAYMENT METHOD *

We accept BDO and BPI over-the-counter transactions and online banking transfer.

Our sales team will send the bank details once your orders are confirmed.

Please send payment confirmations through payments@smartmeals.ph

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